Job Description

Order Processing:
o Receive and process customer orders accurately and efficiently.
o Ensure that orders are complete, and all necessary documentation is in place.
o Coordinate with the logistics and warehouse teams to fulfill orders on time.
Customer Inquiries:
o Respond to customer inquiries, providing product information, pricing, and order status updates.
o Address customer concerns and resolve issues to maintain positive relationships.
Sales Support:
o Assist the sales team in preparing quotes, proposals, and sales contracts.
o Collaborate with the marketing team to provide sales materials and product information.
Data Entry and Maintenance:
o Enter and maintain customer information and sales activities in the CRM (Customer Relationship Management) system.
o Ensure data accuracy and completeness to support effective reporting.
Sales Reporting:
o Generate and analyze sales reports to provide insights into sales performance.
o Prepare regular reports for the sales team and management, highlighting key metrics.
Coordination with Other Departments:
o Collaborate with various departments, including marketing, finance, and logistics, to ensure smooth operations.
o Communicate customer requirements and feedback to relevant teams.
Sales Outreach and Follow-up:
o Conduct follow-up calls or emails to potential leads or existing customers.
o Assist in lead generation activities and support the sales team in reaching targets.
Sales Administration:
o Assist in the preparation of sales presentations and materials.
o Coordinate sales meetings and ensure that necessary materials and information are available.
Product Knowledge:
o Stay informed about the company\'s products and services to effectively address customer inquiries.
o Provide product information to customers and potential clients.
Quota Monitoring:
o Monitor individual and team sales quotas and provide regular updates to the sales manager.
o Collaborate with the sales team to strategize on meeting or exceeding sales



Experience
2 - 5 Years


Salary
Not Disclosed


Industry
Sales & Marketing / Business Development / Telecaller


Qualification
Diploma, B.Com, M.Com


Key Skills
Sales Coordinator Back Office Sales Good Communication Sales Executive



About Company




Company Name Sai Placement



About Company
We are established in the field of recruitment & manpower providers, we have provided our services to the critical core industries i.e. Chemical, Pharmaceutical, Engineering, Automobile, Construction, Cement/Metal, Trading, IT, Education, BPO & Other


Contact Person
Neha Hire


Mobile
9227475122


Email ID
rect4@saigroupbrd.com