Job Title: BA3 Analayst
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, \xe2\x80\x98anchor\xe2\x80\x99, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:
The person is responsible for managing GRS Production team (or in Individual Contributor Role) for Barclaycard) and would be responsible for operational / reconciliation related activities.

The responsibility spans across locations and handling various tasks including:

• Leading and managing negotiations both internally as well as with third party banks in Processes where settlement payments are delayed (by us / other agent banks) which involves significant senior level discussions internally and externally.

• Oversight and management of the Sub Ledger/GL/Interface reconciliation process with the goal of maximizing the reconciliation applications capabilities.

• Provide content and people leadership to Global Reconciliation Services team and lead and motivate employees performing reconciliation related services.

• Ensuring adherence to control environment and implementing internal controls to have a no surprise culture.

• Play a key role in supporting Change Projects involving multiple upstream source systems and numerous IMatch instances.

• Responsible to help the GRS meet Control and efficiency goals by implementation of appropriate business process and system changes related to reconciliations function.

• Understands all applicable governance, compliance, risk policies and procedures.

• The role would require supporting Change, Risk and Governance, BIA, Network Management, RCRM, and Technology teams and drive business process improvements.

• Drive best practice across the function, providing education and technical expertise to coach and develop staff and pass on knowledge.

• He/ She will be point of reference for technical queries related to their area/ specialization.

• Act as day-to-day escalation point for key stakeholders and resolve complex issues and difficult situations.

• Display integrity, initiative, and commitment through interactions with colleagues and clients.

• Lead, motivate, and develop teams to create a high-performance culture and enhance the Knowledge base, skills, talent and capability.

What will you be doing?

• Ensure adherence to service level agreements (SLAs).

• Ensure seamless delivery of operations.

• Ensure all controls are adhered to and build internal control mechanism to support the same.

• Identify process improvement opportunities and recommend solutions.

• Support the manager in implementing business and change management initiatives.

• Manage quality in own area of work.

• Build relationship with the departments key stakeholders to ensure business needs are understood and to enhance the service offering.

• Interface with other operational teams involved in IES process, including CALM for ILE

• Preparation of the payment request and co-ordinating with business owners and other teams for timely processing

• Establish clear linkages with various Barclaycard Processes

• Conduct follow-up on the raised incident to closure.

What we\xe2\x80\x99re looking for:

• At least a B Com Graduation Degree. Relevant experience for a graduate/post-Graduate and/or master\xe2\x80\x99s in business administration (MBA)

• Flexible to work in US Shift

• Extensive experience in managing reconciliation processes.

• Effective oral and written communication in both formal and informal settings, and at all levels of seniority

• Experience in Reconciliation, exception/breaks management, processing, rejection management and reporting are crucial.

• Advanced working knowledge and understanding of Banking control framework - who can challenge, system administration including static setup, Reconciliation, breaks management and reporting processes.

• Good technical and analytical skills relating to build and enhance reconciliation platform and reporting function.

• Good understanding of the upstream and downstream system flow in a typical Retail, Card and investment banking environment.

• Good understanding of reconciliations (external & internal) and related support activities (e.g., iMatch set-up and matching) and the associated front-to-back control approach.

• Good knowledge of the Barclays businesses which GRS support, including specific knowledge of one or more of the following Corporate, Wealth & Barclaycard

• Strong analytical and problem-solving skills.

Skills that will help you in the role:

• Strong interpersonal skills and the ability to build collaborative relationships.

• Self-motivated and good team player

• Ability to prioritise across a multi-task operating environment.

• Proficiency in MS Excel, Word, Outlook, and PowerPoint skills

• Knowledge of the electronic and non-electronic payment and knowledge of all the systems posting to UKBA and SOLD

Where will you be working?
Chennai


Be More at Barclays
At Barclays, each day is about being more \xe2\x80\x93 as a professional, and as a person. \xe2\x80\x98Be More @ Barclays\xe2\x80\x99 represents our core promise to all current and future employees. It\xe2\x80\x99s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.