Job Description

1. At least 8+ years of AWS cloud experience.


2. Must have experience in working and implementing Amazon Connect Agent Workspace for contact centers.


3. Must have experience in Customize Amazon Connect Agent Workspace, integrate with 3rd party applications and design Agent work flows Guides


3. Experience in building conversational interfaces for applications using voice and text leveraging Lex service.


4. Should have knowledge on Natural language processing (NLP) is mandatory.


5. Should be capable of writing Cloud formation templates.


6. Experience developing solutions and passion for getting hands dirty with code/scripting Lambdas using python


7. Should have experience in working with Azuredevops Git hub.




Mandatory Skills:


AWS connet, Amazon Connect Agent Workspace , Python , Amazon LEX, Lambda Integration, Lambda, Step Functions, S3, API Gateway , Dynamo DB, Cloud Watch, Cloud Formation, IAM, Cloud Front.

About Virtusa



Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.