Job Description

- Drive amazing customer experience and process excellence through team.

- Recruit and train the team on company standards and process.

- 100 % implementation of SOPs

- Drive the Community Team to exceed Community Members expectations

- Directly and directly responsible for alliances and partnerships and driving the revenues through alliances

- Motivate the Community team to minimize attrition and encourage Awfis culture.

- Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with 0% deviation

- Initiate, collaborate and manage events for member\'s engagement and education.

- Engage in the larger city community by attending events and networking with local start-ups and organizations

- Lead the CSR Initiative for the City by doing events

- Drive Additional Seat Revenue for the city by doing networking events/engagement activities/Hackathons etc Role of AWFIS to prepare a new Team Member:

- AWFIS SOP and Guidelines induction will be imparted, and material shared

- Training on business specific SOPs and Background (e.g., Collections,renewals)

- Share updated design and layout specs and training on Centre layout

- Induction session in relevant Verticals of AWFIS

- Scheduled Exposure to all subgroups within the Department to understand the key focus areas of Operations Department.

- Pre-Opening Process and Guidelines

We are looking for Candidates with:

- Exemplary Customer service skills and record

- Strong leader with key skills in Relationship Management, Operations, Cost & Revenue

- An extrovert personality

- Aware and with keen interest in current affairs

- Inherent Team-Player skills. A passion for People Training and Development

- Ambition and drive to demonstrate continuous upgradation in skills and knowledge

- Demonstrate ability to address large audience groups

- With a hunger to grow with 3- 4 years focus on managing additional/ increased responsibility

- Excellent written and verbal communication.

- Belief in Extremely strong Process execution. Eligibility:

- Experience: Minimum 10 years and maximum 18 years

- Must have worked with at least one organization for 2 years

- Should have managed an annual revenue of a minimum of 150 million INR.

- Should have experience handling multiple outlets (6 or More)

- Should have managed a total size of facilities larger than 3L Sq ft.

- Proficient with MS Office.

- Excellent presentation and communication skills

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