Job Description

:Company Overview:Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry\'s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among India\'s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India\'s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India\'s Best Workplaces for Women in 2022.
• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview: The Remediation COE works on remediation projects for all functions across SYF. The group is responsible for identifying impacted customers and arriving at the financial and non-financial impacts for those customers. The group follows robust processes and has adequate controls that ensure utmost accuracy of the remediation projects.Role Summary/Purpose:As a AVP , Collections Remediation Analytics you will have the opportunity to work on major Remediation projects within the Collections Analytics and Enterprise Operations. In this role you will have the responsibility of understanding the Business Requirement and build complex logics to identify and remediate the impacted population. This role will provide a platform to Drive and Manage various projects within the framework of remediation analytics.
This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We\'re proud to offer you choice and flexibility.Essential Responsibilities:Support audits via documentation of code and analytic outcomes and as extraction of data.

• Develop & present recommendations on financial remediation paths based on available data resources.
• Lead/drive projects partnering with cross-functional teams.
• Ensure quality of deliverables by building controls to ensure accuracy
• Develop Advanced SAS and/or SQL code, visual basic macros, business object or other query tools.

Work on a number of different projects simultaneously, of varying complexity and length.Establishing priorities and coordinating work

• Analyze remediation analytic processes and technology and present recommendations for improvement.
• Liaise with India/US teams collaboratively to deliver on projects through appropriate management of time and resources
• Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered.
• Adhere to SOW requirements
• Develop and support Best-in-class analytic solutions/algorithms. Provide thought leadership in various initiatives/projects.

Provide local mentoring/training/guidance to the Analytical staff. Work & Influence Senior Management on new tools/solutions built by the team.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:Strong written/oral communication skills.
Able to work hours that compliment US, not necessarily match but have some degree of overlap.Bachelor\'s degree with 4 years of SAS programming experience along with at least 6 years of Consumer Credit environment or at least 6
years of SAS programming experience; OR in lieu of a degree 6 years of SAS programming experience along with at least 4 years of
Consumer Credit environment or At least 6 years of SAS programming experience.Desired Characteristics:

• At least 3 years of experience working in Collections/Risk Analytics domain in the consumer finance environment.
• Deep experience with various Collections Regulatory Reporting / Remediation Projects.
• Big-picture understanding of Collections & ability to communicate with business and technical stakeholders
• Strong knowledge & hands-on experience with advanced Analytical techniques

Grade/Level: 10Job Family Group: Data Analytics

Synchrony