Job Description

:Key highlights of the role are listed below (purely indicative and not limiting):This role involves analyzing technical requirements, collaborating with stakeholders, and providing technical expertise to ensure the smooth functioning of POS/UPI acquiring infrastructure. The Technical Analyst will work closely with cross-functional teams to implement solutions, troubleshoot issues, and optimize processes related to POS acquiring. The Role and responsibilities of this position include:

• Conduct detailed analysis of technical requirements for POS/UPI acquiring systems, including hardware, software, and network components. Evaluate system specifications and compatibility with existing infrastructure.

• Collaborate with development teams, vendors, and stakeholders to integrate POS acquiring solutions into the existing ecosystem. Ensure seamless integration and interoperability between various systems and components.

• Configure POS terminals, gateways, and related equipment according to specifications. Coordinate deployment activities, including installation, testing, and validation of POS acquiring solutions.

• Provide ongoing maintenance and support for POS/UPI acquiring systems, including troubleshooting technical issues, performing upgrades, and applying patches. Monitor system performance and implement corrective actions as needed.

• Create and maintain technical documentation, including system architecture diagrams, configuration guides, and troubleshooting procedures. Ensure that documentation is accurate, comprehensive, and up-to-date.

• Communicate effectively with internal stakeholders, external vendors, and third-party service providers. Provide technical guidance and support to stakeholders, addressing their inquiries and concerns in a timely manner.

• Ensure compliance with regulatory requirements and industry standards related to POS acquiring. Implement security measures to protect sensitive data and mitigate risks associated with payment transactions.

• Identify opportunities for process optimization, automation, and efficiency improvements in POS/UPI acquiring operations. Proactively recommend and implement enhancements to enhance system performance and reliability.

• Provide training and knowledge transfer sessions to end-users and support teams. Empower stakeholders with the necessary skills and expertise to effectively utilize POS/UPI acquiring systems.

Applicants should possess the following attributes:

• Proven experience in technical analysis, integration, and support of POS acquiring systems.
• Strong understanding of POS hardware, software, and payment processing protocols(e.g., EMV, PCI-DSS).
• Proficiency in network technologies, including TCP/IP, VPN, and routing protocols.
• Experience with POS terminal configuration, deployment, and troubleshooting.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• Familiarity with agile methodologies and project management practices is a plus.

About Company:BOBCARD is a wholly owned subsidiary of Bank of Baroda and a Non-Deposit Accepting Non-Banking Finance Company (NBFC). BOBCARD was established in the year 1994 to cater to the need of rapidly growing credit card industry in a focused manner. BOBCARD is one among the pioneers in Indian card market and was the first non-banking company in India to issue credit cards.The company\'s core business is credit card issuance.

BoB Financial Solutions