Job Description

Job : Operations
Primary Location : Asia-India-Bangalore
Schedule : Full-time
Employee Status : Permanent
Posting Date : 08/Nov/2023, 5:21:19 AM
Unposting Date : 22/Nov/2023, 5:59:00 PM


The Role Responsibilities Business

• Provide support to continuously evaluate and identify process and operational risk implications of business strategies, projects and programmes and provide guidance on any risk remediation actions.
• Provide support to Credit CoE initiatives, ensuring global adoption of initiatives as impacting the GBO and country managed CRC non-documentation (monitoring and reporting) processes.

Processes

• Provide support to GPO in Group to ensure adherence to specified BAU operational risk deadlines, along with designing and maintaining framework for Control Assessment Standards for front office processes across the globe.
• Assist with review and oversight of CRC Non-Documentation process related assurance checks (CSTs / KCIs) to ensure standardisation and consistency and appropriate challenge and risk assessments.
• Assist with resolution for all front office and CRC (including GBO) queries that arise in the Credit Fulfilment process relating to Non-Documentation processes across Client Coverage under CC CoE including Monitoring Governance (EAR, ASTAR); Reporting (EPDM, CMS Reports) and Custody processes, or as required by the relevant GPOS Lead in Group.
• Assist GPOS Lead in Group with coordinating with stakeholders (CAs, CM, CPOs) across the region and countries, and to increase transparency and share key developments, learnings and best practices.

Risk Management

• Assist with identifying risks and instituting control framework and supporting the business across the globe in minimizing risks and losses in relation to the CRC processes.
• Responsible for understanding and identifying non-standard processes and assist to ensure appropriate control mechanisms are agreed and implemented in consultation with GPO in Group.
• Assist with review of all proposed process and system changes to ensure any material impact is identified.
• Primary responsible for regular review and maintenance of the CRC DOIs and process documents for Non Documentation matters.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

ORF Policy And Standards

• Understanding of the Bank\xe2\x80\x99s Operational Risk Policies and Standards.
• Residual Risk Frameworks and estimations.
• Ability to challenge countries and CST teams on results / output.
• Support in writing RCR, RRA.

ORF Results Review for Applicable Processes

• Oversight and review of queries on CST exceptions.
• Ensure tracking of results.
• Exception counts, exception details.
• Exception %, Potential Aggregated Impact.
• Chase countries for Non-Response.

NFRC Results Consolidation for Applicable Processes Support GPO In

• Exception Tracking / Deep Dives / Root Cause Analysis
• Conduct Flags Tracking and Consolidation of Details
• PowerPoint Slides Consolidation for Group or\xe2\x80\x99s RIR And NFRC

Communication with CRC Execution and GBS CST Teams

• Maintain regular communication on general matters, updates on revision to risk registers / control checks / mode of submission, etc.
• Handling of adhoc queries from country IMO\'s, RFO\'s.
• Maintenance of email distribution list, CPO, RFO\'s.

Our Ideal Candidate

• Knowledge of client coverage products - To enable assessment of cross-business issues.
• Experience In Supporting A first line business, operation, credit risk or Operational Risk would be preferred.
• Ability to apply sound judgement with critical thinking skills and courage necessary to perform a first line control role and maintain effective eorking Relationships.
• Strong analytical skills, Detail-Focused with the ability to interpret large volume of information.
• Ability to independently drive initiatives with minimum hands-On supervision.
• Detailed working knowledge of banks internal TP Systems, Processes and Policies in particular knowledge Of CRC / credit processes relating To Fulfilment, Monitoring and Reporting And Custody.

Role Specific Technical Competencies

• Detailed knowledge of banks internal TP Systems, processes and policies
• Ability to update and maintain DOI at regular intervals and based on process changes
• Operational Risk Framework and ability to identify process level risks and evaluate internal control effectiveness
• Working level knowledge of Credit Risk and Control processes

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers