Job Description

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We\xe2\x80\x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we\xe2\x80\x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of AVP, Cloud Operations Architect

We are looking for candidates who have a passion for cloud with deep knowledge and experience of different cloud environments and their platform architecture, operations, maintenance, and support. This role will be part of the Tech Modernization Practice which helps clients optimize and transform their cloud platform and its operations. In realm of cloud platform and operations, the role will focus on defining compelling offers to clients, crafting differentiating IP (demo, thought leadership, accelerators), leading presales and building community of practice.

Responsibilities:

1. Cloud Operations Thought Leadership

Have an in-depth understanding and experience on cloud platforms (AWS, Azure, GCP, and private clouds), architecture, deployment, operations, cloud operating model, and ensuring desired scalability, resiliency, availability, security, compliance, and performance of cloud environments

Have strong knowledge on how to optimize cloud platforms and operations using levers like Site Reliability Engineering (SRE), AIOPS, DevSecOps automations, GitOps automation, Environment-as-a-Service, FinOps and others.

Has been viewed as a cloud operation thought leader by clients and internal stakeholders

Experience in translating thought leadership in compelling offers and services, including differentiating IP.

2. Presales and Business Development

Engage Genpact Tech Sellers, Growth Community (Account Execs) and Delivery Leaders in initiating and participating in client conversations to understand and discover client context, requirements and how Genpact can help optimize and transform their cloud platforms and operations

Be lead solutions architect in pre-sales, crafting proposals in realm of cloud platform and operations.

3. Cloud Platform and Operations Architecture and Solutioning

Lead a team of IT and domain experts to architect, design, and develop innovative solutions and services that transform how to optimize and transform cloud operations

Ensure solutions align with best practices, standards, security, compliance, and non-functional requirements

Lead in the architecture, design, evaluation, testing, and prototyping of the transformative enablers (i.e., in SRE, AIOPS, automation, FinOps)

4. Cloud Operations Guild Development

Coach cloud operations architects and engineers in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills and solutioning/architecting competency needed to help Genpact clients

Work with guild to develop reusable IP, including frameworks, blogs, white papers, prototypes, and others that can be leveraged by other cloud operations practitioners

Requirements

Bachelor\xe2\x80\x99s degree in Computer Science, Information Technology, or related field (or equivalent experience).

At least minimum years experience in infrastructure and operations

At least relevant years experience with public cloud platforms (AWS, Azure, GCP), private and hybrid-cloud; architecting, security, deployment, and operations

At least relevant years in pre-sales and/or practice capacity or role

Hands-on experience in Infra-as-a-code automation and scripting using tools like PowerShell, Python, Bash, Terraform, Ansible, Chef or others

Experience with containerization and orchestration tools (Docker, Kubernetes) is a plus.

Knowledge and experience in automating CI/CD (DevSecOps) and GitOps pipelines and practices

Cloud platform architecture certification with AWS, Azure or GCP

Excellent problem-solving skills and ability to work in a fast-paced environment

Ability to handle multiple projects and opportunities simultaneously

Ability to communicate with people of varying levels of technical ability; comfortable with CXO and CXO-1 levels

Ability to work both independently and as part of a team; as well as build a team

Adaptability and willingness to learn new technologies.

Strong communication and written skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \'starter kit,\' paying to apply, or purchasing equipment or training.

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