Avishya Executive Sales & Customer Service (0 2 Yrs) Chennai (b2c/retail/channel Sales)
Job Description
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India. :Designation : Sales & Customer Service Executive (Only Chennai Candidates)Roles and Responsibilities :- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.- Understand customer needs and communicate how the product adds value to meet those needs.- Upsell or cross-sell additional products or services to maximize sales revenue.- Provide personalized recommendations and suggestions based on customer preferences.- Follow up with customers to ensure their satisfaction and encourage repeat purchases.- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.- Order checking and Quality Checks prior to shipping products to customers.- Follow up with Logistics for tracking shipments, and order fulfilment.- Make video product demos of sarees and clothes to customers who need more information.Key Skills :- English communication skills - Oral, Telephonic and Written- Pleasant and sweet temperament- Systematic follow ups with customers (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3453989
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear