:JD Format
Job Title AVC:Virtual RM - NRI Grade AM/DM/MGR
Department Axis Virtual Centre No. of Positions 1
Location Axis Bank Mumbai : CO No. of Direct Reports NA
Key Responsibility:Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them
Provide premium customer service delivery to their mapped NRI portfolio.
Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services
Responsible for up selling, cross- selling, providing regular market information and updates to the customers
Manage the NRI portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.
Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products.
Effectively utilize all applications, tools, and databases used to process transparent end to- end client support.
Strictly adhere to internal control policies and ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations
Key Relationships (Internal or External Stakeholders) Internal - Business , HR , IT, Ops, Risk, Compliance, Marketing
External - Manpower Vendor, Digital agencies
Major Competencies Required Inter personal skills, Analytical skills Sound knowledge of retail banking products and Process. Knowledge of digital banking channels like, Internet Proficiency in systems related to Banking transactions and services.
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