Automotive Service Advisor
Job Description
• Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.
• Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.
• Estimations: They provide cost estimates and timelines for repairs or maintenance.
• Quality Assurance: They ensure the quality of service meets the centre's standards.
• Problem Resolution: Advisors address customer issues and concerns promptly.
• Technical Jargon: They bridge the gap between technicians and customers, simplifying complex automotive terminology.
• Time Management: Advisors schedule appointments, balancing service centre capacities and customer needs.
• Conflict Resolution: Handling customer complaints and ensuring satisfaction can be challenging.
• Technical Updates: Staying current with automotive technology requires continuous learning.
• Service Coordination: Coordinating between customers, technicians, and parts departments can be demanding
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Jadwal:
• Day shift
Tunjangan:
• Cell phone reimbursement
• Life insurance
• Paid sick time
• Provident Fund
Upah Tambahan:
• Performance bonus
Application Question(s):
• Automobile Diploma Mandatory
Education:
• Diploma (Preferred)
Experience:
• total work: 2 years (Required)
Work Location: In person
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Job Detail
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Job IdJD3374925
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJalpaiguri, WB, IN, India
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EducationNot mentioned
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ExperienceYear