Job Description

:Job Opening: Automobile TechnicianAbout the Company:Our client is a leading Indian multinational ride-sharing company with operations in various business verticals, including financial services and cloud kitchens.Role: Automobile TechnicianRoles and Responsibilities:

• Customer Handling

• Greet and assist customers with professionalism and courtesy

• Verify service requests and capture customer feedback

• Communicate repair updates to customers

• Diagnosis

• Analyze and diagnose scooters for necessary repairs

• Update diagnosis reports in the workshop management system

• Perform and inspect repairs based on customer requirements

• System Handling

• Track customer complaints and update systems in real-time

• Operate workshop management and customer relationship systems

• Monitor scooter health for thorough diagnosis

• Technical Repairs

• Possess in-depth knowledge of OLA scooters

• Perform comprehensive repairs and replacements on scooters

• Stay updated on OLA technical curriculum and EV news

• Process and Operational

• Adhere to processes at the Experience Centre

• Manage invoicing, payment collections, and workshop bays

• Maintain service bay cleanliness and serviceability

• Parts Operation

• Audit and reconcile inventory

• Manage inventory and warranty part logistics

• Perform goods receipt and maintain inventory at the Experience Centre

• Safety and Compliance

• Adhere to uniform and protective gear requirements

• Properly handle tool kits and firefighting equipment

• Ensure compliance with safety regulations

RequirementsRequirements:

• Only male candidates

• Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation

• Minimum experience: at least 6 months in the automobile service industry

BenefitsSalary: xe2x82xb919000-23000 CTC per month including PF+ ESIC +Incentive

2COMS