Automated Operations Engineer

Year    Gurgaon, Haryana, India
Ericsson
269 Current Jobs Openings
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Job Description


:Join our TeamAbout this opportunity:
At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. In this pivotal role, you are tasked with coordinating, managing, and executing a range of 1st level proactive and reactive maintenance activities. With your expertise at our fore, we aim to continuously provide services that adhere to the Service Level Agreements (SLA) and ensure optimal customer satisfaction.What you will do:

  • Participate in 1st Level Service Monitoring and Event Management.
  • Handle Service and Resource Alarm efficiently.
  • Monitor the performance of Resources and Services.
  • Conduct Security Event Monitoring.
  • Identify and document incidents.
  • Support in the investigations related to capacity and performance.
  • Track, manage and report on incident resolution.
  • Escalate identified security incidents.
  • Initiate Problem Management processes.
  • Support preventive maintenance execution for Field Operations.
The skills you bring:
  • Ericsson Operations Engine - Mode Of Operations.
  • Test Automation Management Tools.
  • Test Execution Engine.
  • Dealing With Enquiries.
  • MS TOP.
  • Document Control.
  • Software Performance Testing.
  • Ericsson RAN Management.
  • Ericsson VAS Management.
  • Customer Complaint Resolution.
  • Client Services.
  • ITIL.
  • Call Centers.
  • Ericsson Packet Core Management.
Why join Ericsson?At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what\xc2\xb4s possible. To build solutions never seen before to some of the worlds toughest problems. You\xc2\xb4ll be challenged, but you wont be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?to find all you need to know about what our typical hiring process looks like.Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, .Primary country and city: India (IN) || GurgaonJob details: Automated Operations Engineer

Ericsson

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Job Detail

  • Job Id
    JD3321532
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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