:Service Delivery Officer-BRANCH BANKING-Branch BankingSurat, Gujarat, IndiaJOB DESCRIPTIONJOB ROLE :xc2xb7 Handling personalized service requests of customers.xc2xb7 Generation of timely business MIS.xc2xb7 Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.xc2xb7 Coordination with CPC/RPC/Investment desks for account opening of customers.xc2xb7 Managing complaints of customers and ensuring their resolution within TAT.JOB REQUIREMENT:xc2xb7 Developing and maintaining banking relationships with a select group of high net worth customersxc2xb7 Excellent communication skills with customer service orientationxc2xb7 Courteous and polite.xc2xb7 Good knowledge of Microsoft excels.Understanding of banking norms and processes.
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