Job Description

Company OverviewCitadel Sarovar Portico Race Course Bengaluru is a part of the prestigious Sarovar Hotels chain, operating in the vibrant hospitality industry. With a workforce of 51-200 employees, Citadel Sarovar Portico is renowned for delivering exceptional guest experiences. The hotel is headquartered in Bengaluru, and you can learn more about us at .Job OverviewWe are seeking a highly motivated Associate for our Food & Beverage Service team at Citadel Sarovar Portico Race Course Bengaluru. This is a full-time role based in Bangalore, ideal for individuals with a strong background in restaurant management, banquet operations, and customer service.Qualifications and Skills

• Proven experience in restaurant management (Mandatory skill), ensuring seamless daily operations and exceptional customer satisfaction.
• Extensive knowledge of banquet operations (Mandatory skill), including event setup, coordination, and execution.
• Outstanding customer service skills (Mandatory skill), with a focus on delivering high-quality dining experiences.
• Strong communication and interpersonal skills, capable of engaging with a diverse clientele.
• Ability to multitask and perform efficiently in a fast-paced environment.
• Bachelor\'s degree or equivalent in hospitality management or a related field is preferred.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Keen attention to detail and proactive problem-solving abilities.

• Oversee daily operations of the restaurant and banquet services to ensure high standards of service.
• Coordinate with the kitchen team to ensure timely and accurate food delivery to guests.
• Manage banquet events, from planning to execution, ensuring client satisfaction and smooth operations.
• Provide exceptional customer service, addressing guest concerns and ensuring a welcoming atmosphere.
• Train and mentor the F&B staff, fostering a positive work environment and encouraging professional growth.
• Monitor inventory levels and place orders as needed, ensuring all F&B supplies are adequately stocked.
• Assist in developing and implementing promotional activities to drive sales and enhance guest experiences.
• Ensure compliance with health, safety, and hygiene standards in all F&B operations.

Expertia AI Technologies