Job Description

:You Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Functional Description:The Colleague Services (CS) organization within the Colleague Experience Group (CEG - also known as Human Resources) at American Express plays a meaningful role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.This role will work with the Manager of Digital Product Solution Design within CS. As part of this team, you will manage BI/OTBI report building. You will partner with HR operations, product, and Technology engineering to unlock the full potential of our HR systems.Job responsibilities include:

• Developing reports, dashboards & infolets using Oracle HCM Cloud reporting tools and technologies i.e. OTBI, BI Publisher and Dashboards for Oracle Talent, Oracle Recruiting Cloud, Helpdesk modules.
• Troubleshooting and resolving technical issues related to Oracle HCM Cloud report, dashboard & infolet.
• Staying up to date with the latest Oracle HCM Cloud releases, updates, and features.
• Investigation and resolution of system and technical errors. Troubleshoot systems and data and generate solutions which may include systems modifications improvements or new procedures.
• Collaborate with CEG teams, Technology and other partners supporting roadmaps and looking for process improvements with our Oracle HCM products.

Key Qualifications:

• 3+ years experience as report developer for Oracle Talent and ORC modules.
• Strong technical skills in Oracle HCM Cloud, including expertise in BI Publisher, OTBI, Infolet and Dashboards.
• A good balance of eye for business and technical knowledge with a proven track record of driving platform changes with a customer-first mindset
• Ability to push the boundaries of existing technologies and processes.
• Good understanding of HR business processes, HR data models, and HR industry standard methodologies.
• Excellent analytical, problem-solving, and communication skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express