Job Description

Workforce Management (WFM)

Location
Bangalore, IndiaJob Title:


Associate, WFM Reporting



Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:


Setting up Reporting & MIS for New accounts.


Managing a team of Reporting Associates.


Automation of Existing Reports and Dashboards.


Managing Monthly Incentives and Payroll/Client invoicing.


Preparing and publishing periodic reviews for management


Governing Daily, Weekly and Monthly Client/Internal reports.


Creating Interactive Dashboards in Excel / Power Bi.


ID management as per Business requirement.

Key Skills and knowledge:


Good written and oral communication skills.


Excellent mathematical and analytical skills.


Good knowledge of Excel , Advanced Excel, Google sheets and other MS Office products.


Knowledge of VBA / Macros will be an advantage


Knowledge of Power Bi or Google Studio


Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables.


Self-starter, sense of urgency, and works well under pressure.


Strong attention to detail.


Highly professional and able to develop strong business partnerships

Education : Graduate


Disclaimer:-


'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'


Location:


IND Bangalore - Ecospace Bus Park
Language Requirements:


Time Type:


Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents