Digital Transformation: Lead digital transformation initiatives, incorporating cutting-edge technologies such as Al, machine learning, blockchain, and cloud computing to enhance customer experience and operational efficiency.
System Development & Maintenance: Oversee the development, enhancement, and maintenance of core insurance systems, including policy administration, claims processing, underwriting, and customer portals.
Cybersecurity & Compliance: Ensure the integrity, security, and compliance of all IT systems with industry regulations
Vendor & Stakeholder Management: Collaborate with internal stakeholders, vendors, and third-party technology partners to deliver cost-effective and scalable solutions. Negotiate contracts and manage service delivery.
Cloud & Infrastructure Management: Ensure the effective operation of cloud infrastructure and enterprise systems to provide seamless operations and scalability. Oversee IT infrastructure, network architecture, and data centers.
Team Leadership: Lead and mentor IT teams, including developers, engineers, system architects, and security professionals, fostering innovation and high-performance culture.
IT Governance: Establish IT governance processes to ensure compliance with industry regulations, standards, and best practices. Implement efficient risk management and disaster recovery plans.
Budgeting & Cost Optimization: Manage the IT budget effectively, ensuring investments are made in technologies that drive business value and operational efficiency.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Master's degree with 10+ years of experience in IT, with at least 5 years in a leadership or senior management role
Proven experience with digital transformation, cloud technologies, data analytics, and cybersecurity in a regulated environment.
Strong understanding of insurance products, operations, and industry-specific technologies.
Experience with project management methodologies and IT governance frameworks.
Expertise in emerging technologies (Al, machine learning, blockchain, cloud computing).
Knowledge of IT infrastructure management, network architecture, and system integration.