Job Description

Managing critical incidents with the Technology Command Center (TCC) involves communicating with businesses throughout the incident lifecycle, with updates provided at intervals determined by the incident\'s priority. Escalations are handled according to a predefined escalation matrix. Networking and troubleshooting skills.Positions in this function provide technical support to the enterprise. This function includes employees working on incident management response and restoration; determination of issue priority, provisioning, and service request fulfillment; installations, upgrades, and releases/deployments; and problem management analysis and resolution. It also includes data center construction, operations, and maintenance employees.
- Basic, structured, standard approach to work.
- Undergraduate degree or equivalent experience.
Graduation in any stream.
Careers with Optum. Here\'s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world\'s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life\'s best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group