Job Description

Associate Tech Delivery Specialist (Middleware) - REFID932795Pune, India

• Ensure service uptime and performance across our on-premise and cloud system
• Design and implement for automation, observability, and growth
• Configure new service infrastructure and upgrade existing services
• Help other departments leverage our shared services, including centralized logging, monitoring.
• Increased automation and self-service improve efficiency and advance methods to provision, build, deploy, and run applications (Blue/Green, Canary, Monitoring/Alerting, Infrastructure as code, etc.).
• Cloud Provisioning / Infrastructure setup (cloud configuration, load balance points, firewall rules, SSL certificates, security configuration, etc.)
• Platform support - Monitor and support production infrastructure, help debug issues in all environments.
• Work across teams to troubleshoot and resolve issues quickly
• Strong experience with on-prem architectures, middleware and Unix admin support.
• Ability to function effectively under pressure in an environment of rapid change and complex requirements.
• Must be organized, self-motivated and goal oriented with a demonstrated record of initiative, adaptability and decisiveness.
• Analytical problem solver with strong communication (oral and written) and stakeholder management skills
• Performs with a strong sense of professionalism and tact. Must be able to communicate effectively to IT and Business stakeholders
• Proven ability to seek out and solve problems; go beyond the obvious to gain insight into areas which have broader impact or dependency on the Client Portal systems
• Understand and can diagnose problems across the entire stack: network, server, operating system, and application
• Have scripting or java programming experience
• Have used configuration management tools to deploy and maintain services
• Enjoy working with a team to accomplish interesting technical challenges
• Engineer with a strong sense of curiosity about technology and a desire to learn and grow

Qualifications

• Bachelor's degree in computer science or equivalent
• Experience with these on-prem technical skills (highly desired):
• OEL8.X, Unix Administration
• Hands on Apache Setup, Installation and Configurations
• Ping Identity (or exposure to SSO technology)
• LDAP, CA SiteMinder, CA IDM, or like directory stack technology
• Oracle Weblogic Administration (Optional)
• OpenText Configuration, Upgrade and Administration (Optional)
• Monitoring health of overall system, individual clusters, individual servers and individual API calls
• Shell, Bash Scripting with a mindset to automate processes and improve efficiency
• Knowledge and use of Jenkins
• Experience with SQL, Oracle and strong querying skills
• Understanding of core networking concepts, load balancing
• Cloud-based infrastructure providers like Azure (preferred) or AWS
• Building, Documenting and Implementing remediation strategies to improve incident management and avoid future occurrences
• Ability to communicate technical design and solutions within team-focused atmosphere
• Previous experience working in an Agile/Scrum environment
• Able to provide support and participate in rotating on-call coverage for a 24x7 system
• Strong troubleshooting skills taking initiative to return systems to operational status and determine root cause analysis along with mitigations steps for all incidents.
• Strong Written and Oral Communication Skills
• Technical Skills: DataDog, LogicMonitor, Other internal Dashboard, Azure, Jenkins, Linux, Unix shell
• Exposure to RDBMS database systems
• Agile (Scrum/Kanban)

Additional InformationOur Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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