Job Description

About the job
The Red Hat Labs and Data Center team is looking for an Associate System Administrator in Bangalore, India to join our team. In this role, you'll have an opportunity to get hands on with cutting edge hardware, and work with an established team as we evolve a development environment to integrate new testing methodologies. As an Associate System Administrator your primary areas of responsibility will include receiving hardware from the shipping dock, checking it against established receiving procedures, upgrading firmware in a Red Hat engineering facility under the guidance of savvy admins, and performing asset management data entries within the inventory system.
What will you do• Receive, check in, rack and stack servers
• Troubleshoot technical issues
• Respond to engineering requests through ticketing system
• Maintain, and administer hardware, including configuration changes and upgrading firmware.
• Perform other administrative work related to labs



What will you bring• Prior experience in computer operations, system administration, or a closely related area or high interest into the field
• Basic knowledge of, or experience with Linux or UNIX
• Degree or certificate in computer science or a technology-related field is preferred
• Ability to lift, carry, squat, and bend; must be able to lift up to 75 pounds of equipment
• Motivated to advance in the information technology profession, with excellent troubleshooting skills
• Good work ethic and an ability to learn and quickly grasp technical concepts
• Good interpersonal communication skills and capable of explaining simple procedures both verbally and in writing, including English fluency
• Excellent verbal and written customer service skills
• Detail oriented and thorough when following procedures, as well as able to follow verbal and written instructions


About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Diversity, Equity & Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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