Job Description

Overview Boeing is the world\'s largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace. In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India\'s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people\'s careers and being thoughtful about employee wellbeing. At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Position Overview: The Boeing Communications & Collaboration (C&C) Product Family is looking for an Associate System Design & Integration Specialist-Enterprise SharePoint with experience to support the Enterprise SharePoint platforms in Bangalore, India . The administrator will support customers (with restricted access) and focus on key objectives and priorities using Agile and SAFe Methodologies. A successful candidate will understand the importance of SharePoint as the position will focus on working directly with the Communication & Collaboration (C&C) Product Family - SharePoint Team to implement Product Delivery efforts to enable C&C to meet their Program Increment (PI) goals. Experience with web interfaces and user experience Provide application support for product maintenance and enhancements Engage with Agile team by vetting end user requirements to design prototypes, test plans for end users and release/deployment plan Project Management On-Call Support Position Responsibilities : Customer Engagement/Communication SharePoint Customer Support - requests/tickets Indirect support - Monitoring/Alerts, observed issues SharePoint Customer Support - requests/tickets SharePoint Service Consultation for new site creations Troubleshooting end-user customer issues Support level 3 Operational Support (MIM, Escalations, Customers) Support Development team and Operation Applications On-Call Level 3 Operational Duty Rotation Support (Escalations, Customers) Help Center and Knowledge Articles Creation Demo\'s / Showcase / Presentations Microsoft support engagements Microsoft support problem cases Employer will not sponsor applicants for employment visa status . Basic Qualification (Required Skills / Experience) : Bachelor\'s degree in Computer Science, Information Technology or a related field. Familiarity with SharePoint features and administration Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and in a team environment. Project Management skills Customer Service Data Analytics Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years\' related work experience or an equivalent combination of education and experience (e.g. Master+4 years\' related work experience, 5 years\' related work experience, etc.). Relocation: This position does offer relocation based on candidate eligibility within India. Export Control Requirements: This is an export control position. Export Control Details: Non - US based job Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world\'s most innovative, diverse and inclusive companies. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.

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