JOB DESCRIPTION
Posting description Firm-wide Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across the organization. This group provides consistent monitoring of all Third Party activities in order to ensure compliance to the Third Party Oversight (TPO) standards and Global Technology Standards. As an Associate in SOS Centralized Services (Third Party Oversight), you will be responsible to assist in managing the Outsourcing Governance BOW for Steady State engagements outlined in the Third Party Oversight (TPO) Standard Operating Procedures. Job responsibilities As an Outsourcing Governance Associate, you must

• Ensure all due diligence is completed and documented according to the firmwide policy and procedures for supplier engagements impacting the Firmwide TPO/ IAO Scorecard.
• Ensure MIS is maintained as per laid out frequency for the Governance processes owned along with accurate and real-time data on the SharePoint. Also, regularly review the Standard Operating Procedure (SOPs) for the processes owned.
• Review and approve Specialized Service Categories and Out of Scope requests submitted globally on the SSC SharePoint tool.
• Collaborate with Delivery Managers, Executive Sponsors and Portfolio Managers from the Lines of Business (LOB). Act as a Process and Tool SME for the business.
• Ensure SOS review duties are delivered in an efficient, effective and sustainable way in line with internal SLAs, KPIs/ KRIs.
• Work on ad hoc projects, administer meetings, produce documentation, coordinate actions and handle escalations, as required.Proactively assess opportunities for process improvement and automation to drive efficiency and mitigate risks.
• Ensure the team meets the QA testing/ audit requirements.

Required qualifications, capabilities, and skills

• 5+ years relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles pertaining to knowledge of risk management and control principles with total work experience of 8+ years
• The role requires extensive interaction with internal customers. Outstanding listening and negotiation skills, strong written and verbal communicator along with effective stakeholder management & collaboration skills is a must. High level knowledge of TPO standards and experience with Corporate Sourcing and Standard TPO systems is preferred.
• Sound knowledge of general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA).
• Effective time management and multitasking skills-ability to consistently achieve deadlines independently
• Strong organizational management skills, including expertise in issue and conflict resolution Strong business analysis skills to enable efficient, accurate and objective decision-making
• Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program

Preferred qualifications, capabilities, and skills

• Understanding supplier contractual terms is an added advantage
• Knowledge of reporting tools & dashboard e.g., Excel, Tableau is preferred

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that were setting our businesses, clients, customers and employees up for success.



Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.