Job Description

DESCRIPTION Are you passionate about improving the quality of customer experiences Do you like to dive deep to understand problems Do you strive to excel at goals aligned to you if yes, then CMT is the right platform. At Amazon, we are working to be the most customer-centric company on earth and to grow in a global e-commerce environment with great selection at best prices. CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she are desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon\'s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment. Key responsibilities: - Meets and/or exceeds the set productivity and accuracy targets. - Participate in ad-hoc operational projects and audits - Understand operational goals, vision, charter and process steps - Execute on assigned project components of specific audit processes - 24/7/365 availability, including willingness to work on weekends, and outside of the \'standard\' work day Follow SOPs as prescribed and provide inputs to improve the process. We are open to hiring candidates to work out of one of the following locations: Chennai, TN, IND BASIC QUALIFICATIONS - Any UG Degree (JP Lang specialists will require at least basic level cert.) - Proficient in Internet navigation - Has problem solving skills and attention to detail. - Has good written and oral communication skills - Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes - Drive process/system improvements basis ongoing trends/gaps identified - Carries out tactical issue based communications with internal teams - Proficiency in computer applications and a flair for browsing the internet PREFERRED QUALIFICATIONS - Proficient in MS Excel and other MS Office tools. - Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage. - Experience/ Knowledge of SQL and Macros, but not mandatory. - Working experience in online retail operations or similar fields is a plus.

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