Job Description

: Job Title : Associate Relationship Manager-MEL/PLPlace of work- Uttar PradeshBusiness Unit - Retail Banking-Rural BankingFunction- Rural SalesJob Purpose :The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Roles & Responsibilities:

• Manage zoning activity to map household needs in villages and areas allocated
• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
• Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
• Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
• Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
• Nudge behavioral changes in customers to drive them towards online banking
• Maintain high collections efficiency through discipline and drive
• Monitor preparation of accurate documentation of loans and saving account.
• Coordinate with operations officer to ensure timely and accurate data entry

Secondary Responsibilities:

• Ensure compliance as per the bank requirements
• Conduct field audits and customer verifications to ensure high quality of accounts
• Gather latest Market intelligence and track and benchmark against best practices in competitor banks.
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Provide support for implementation of livelihood advancement and community development initiatives

Role/Job Title: Associate Relationship Manager-PLBusiness: Retail BankingFunction/Department: Rural BankingPlace of Work: HaryanaJob Purpose:To Start Personal Loan in Rural Market and service and source the product.Roles & Responsibilities:\'\xe2\x80\xa2 Identifying Business owners / entrepreneurs in the defined catchment and identifying / assessing their business loan needs

• Map out prospects in the town to scope business potential
• Disburse Personal loans based on needs assessment
• Conduct end-use checks as specified post disbursal of loans
• Achieve monthly and annual loan booking targets
• Cross-sell products and services to both new and as well as existing customers as per their lifestyle, risk profiling and requirements
• Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer

Secondary Responsibilities:\'\xe2\x80\xa2 Maintain high collections efficiency through discipline and drive

• Preparation of accurate documentation of loans.
• Coordinate with operations officer to ensure timely data entry
• Nudge behavioural changes in customers to move towards online banking
• Ensure compliance as per the bank requirements

• Educational Qualifications : Graduate Full Time : Bachelors in Commerce / Arts / Science / Biology / Business / Computers / Maths/ Engineering / Management / any others.
• Experience: 1 - 5 years of relevant branch banking experience.

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