Job Description

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose: To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities:

• Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.
• To service, the leads referred by sales front/cross/selling or other channels.
• To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.
• Achieve agreed individual performance targets for income generation, product sales and new client growth targets.
• Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement.
• Ensuring that customer doesn?t become a non-starter e.g. helping collections to recover EMI?s in case of default.
• Building the relationship in the Market by meeting the Local Builders, Business communities and new channels.

Education Qualification: Graduation: Bachelor?s in Engineering / Technology / Math?s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 Years in NBFCs/Banking.

IDFC FIRST Bank