Associate Provider Service Representative

Year    UP, IN, India

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.



Primary Responsibilities:


• Interpret and/or verify contract language, information, and intent to load pricing information into systems properly
• Load/Audit provider contract or implement updates and amendments
• Interpret existing contracts to identify potential problems or issues needing correction
• Provide input/suggestions on projects related to business rules and procedures
• Identify and/or implement potential long-term, permanent solutions to resolve recurring issues and problems (e.g., training, process changes)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:


• Graduation (BTECH / BE / MBA / B pharm / M pharm / BCA / MCA are not eligible to apply)
• Good communication skills written and verbal
• Good typing speed (English) and accuracy
• Result-oriented and goal-driven
• Analytical ability: Research skills combined with effective decision-making and superior interpersonal skills
• Solid verbal and written communication skills
• Ability to accept constructive criticism with being coached and growing as a professional
• Proven critical thinking abilities
• Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
• Ability to remain focused and productive each day though tasks may be repetitive
• Willing to work night shifts
• Working Knowledge of MS Office


Critical Skills:


• Result-oriented and goal-driven
• Analytical ability: Research skills combined with effective decision-making and superior interpersonal skills
• Solid verbal and written communication skills
• Ability to accept constructive criticism with being coached and growing as a professional
• Critical thinking abilities


•At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes -- an enterprise priority reflected in our mission.•

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Job Detail

  • Job Id
    JD3374169
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year