Job Description

Associate proposal engineer
Application deadline: Workplace: Hybrid Position
Job Location (Short): Thane (W), Mah?r?shtra, India
Contract Type: Full-Time
Employment Type: Regular
Associate Proposal Engineer




What is the job about?

Contribute to a thriving CSSC Project team by providing timely and effective commercial & technical advice to the incoming project enquiries. Provide technically support by delivering world class Customer Service by applying established procedures and guidelines to provide techno-commercial solutions, information, documentation & support regarding Grundfos products and services before, during, and after a transaction to maintain and improve the organizations Customer relationship




Your main responsibilities:



• Provide techno-commercial assistance to Customers regarding the product sizing, applications, system solutions, accessories, installations, prices & project documentation support etc. assuring the functionality of the solution in practice.
• Follow up on Customer interactions within set SLA.
• Process special project inquiries in coordination with the suppliers.
• Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
• Act for implementation of the Quality Policy, Environment, and Security of Work to achieve the proposed targets.
• Support with ad hoc tasks defined by leadership.






Your Background :




• Bachelor's Degree or equivalent work experience (minimum of 3+ years)
• Experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.
• Knowledge of business structure, project handling capabilities to create a good Customer centric experience.
• Demonstrate working knowledge SAP (CRM/SD).
• Familiarity with MS Office applications.
• Fundamental Product and Application Knowledge - Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).
• Good communication and networking skills together with the ability to build good and trusting relationships with both Internal and External Stakeholders.
• Excellent written and spoken English.




Do you want to learn more?



This position is based in •Thane. •If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.




If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people




We look forward to hearing from you.




About Grundfos

Grundfos is one of the world's leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.


An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.