Technical Lead
Qualification :
BE/ B Tech / Product certifications especially for Cloud products Responsibility :
Design+ Guide team in preparation of technical specification document and review the same.
+ Break down the base lines requirements into business and functional requirements.
+ Provide support in development of Proof of Concept Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.
+ Leverage product specified services / frameworks without impacts to version changes.
+ Share the design document with the functional team post supervisor review.
+ Understand performance implications and design for scalability.
+ Adept at design as per latest methodologies adopted (Agile).
• Coding.
+ Guide team in coding as per design.
+ Follow coding standards and cloud products / platform best practices in development.
Prepare guidelines and checklists (coding checklist, performance checklist, deployment checklist etc) for development and testing activities• Update the performance, development and coding checklist/(s).
+ Share developed code with supervisor for review.
+ Rework on the code based on inputs if required.
+ Perform complex cross module / product / cloud integrations as per standards.
+ Ensure completeness in test scenario preparation with functional teams.
+ Guide the developers in identifying, preparing and conducting unit test cases and fixing defects based on results.
+ Identify components for performance testing.
+ Consolidate the test results and share with supervisor.
+ Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced.
+ Update traceability matrix for the work package developed.
+ Anticipate unreported defects and raise the same to supervisor.
+ Conduct technical troubleshooting.
+ Conduct reviews for codes created by team.
+ Provide support for process audit services.
+ The Senior Developer should have expert level knowledge of cross module data models , APIs as provided by product vendor especially for cloud applications.
• Testing.
+ Coordinate with QA team during the testing phase.
+ Leverage tools / products for test data preparation.
+ Support all upstream and downstream systems for integration and connectivity testing.
+ Address queries raised by QA within defined timelines.
+ Understand impacts of product version upgrades on developed code for SAAS products.
+ Conduct functional / non functional testing if required.
+ Fix complex defects identified during functional / non functional testing.
+ Understand the defect impact / criticality and handle accordingly.
+ Raise issues to leads/QA.
+ Report defect status as per project standard process within agreed timelines.
+ Review defect fixes done by team guide them.
+ Support System Integration Testing (SIT) and User Acceptance Testing (UAT).
+ Fix defects identified during UAT within agreed timelines.
+ Share revised code with supervisor for review.
+ Assist team lead and project manager on estimates around defect fixes.
• Deployment Support and Closure.
+ Conduct allocated transition tasks as per agreed timelines.
+ Address queries / provide assistance in fixing issues during warranty period.
+ Provide prompt response during production support.
+ Fix defects as and when required.
• Review defect fixes.
+ Maintain code versions, dependency lists & deployment tracker.
+ Perform sanity check post deployment to ensure smooth production Coordinate with cloud product administrators for cloud migration as needed.
+ Share activity status with supervisor and highlight concerns if any.
• Service Support and Maintenance Release Management.
+ Participate in scoping meetings and identify transition requirements for new projects.
+ Reconfirm requirements with relevant stakeholders.
+ Freeze SME calendar.
• Provide transition activities.
+ Regularly track progress of transitions through weekly dashboards.
+ Attend user calls, and capture required information and incident details for logging.
+ Post information gathering, identify whether the incoming request is a service request or an incident.
+ Determine urgency and impact of the situation.
+ Assign appropriate priority to the incident.
+ Assign the incident to the right stakeholder for a workaround/fix.
+ Conduct analysis on various incidents that occur frequently.
+ Categorize recurring incidents as problems/known errors.
+ Provide support to resolve these errors.
+ Initiate change management process.
+ Analyze and prepare releases based on business process dependencies.
+ Enable sprint test cycles and deployment for release management.
• Knowledge Management.
+ Create specific artifacts for tasks allocated by supervisor.
+ Share artifact with supervisor for review.
+ Upload article in the knowledge management repository.
+ Seek inputs from knowledge repository to resolve problems.
+ Apply best practices/ learning during development activities.
+ Guide and mentor team members from a technical perspective to ensure quality improvement.
+ Contribute to / search / reuse all types of assets from repository.
+ Support design of practice accelerators, tools in competency.
• Training and Recruitment / People Management.
+ Provide support in creation of training courses and supporting artifacts on the training server such as demo, presentation on new versions of SAAS products.
+ Conduct training with the help of academy and mentoring with respect to domain latest versions of SAAS products.
+ Mentor new joiners in EAS function on an ongoing basis.
+ Provide support to various project managers in identification of training needs of their subordinates.
+ Provide inputs during goal setting and performance appraisal.
• Project Planning and Set up.
+ Understand and contribute to resource plan.
+ Identify appropriate processes based on project landscape.
+ Identify gaps and advise on improvements if required.
+ Share inputs in creation of project plan.
+ Contribute to hardware/software requirement plan.
+ Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.
• Requirement Gathering and Analysis.
+ Participate in requirement gathering sessions.
+ Analyze functional/non functional requirements and seek clarifications for better understanding of requirements.
+ Support Documentation.
+ Define timeline estimates based on the requirements, complexity and inhouse capability.
+ Communicate estimates to supervisor for review.
+ Provide inputs on technical feasibility of requirements.
+ Identify gaps in requirements.
+ Share additional requirements identified with supervisor.
• Project Support.
+ Measure and report the actual effort against the estimated effort and track task progress reporting.
+ Keep a close track on any changes to Requirements and impact to cost and schedule.
• Business Development Support.
+ Support Technical lead and contribute to proposals for minor enhancements and Application development type projects.
+ Follow standard Cognizant process and estimation methodology.
Must Have Skills
• Workday HCM
Good To Have Skills
• Workday Integrations
• Workday Revenue Management
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