Associate Patient Services
Job Description
Education: Any Graduation is a must
Language: To converse well in English, Kannada & Hindi
Experience: 1 year experience in OP Billing from any Hospital
Salary: At par with the industry standard.
Shift: Rotational Shifts(mandatory)
:
• Communicating and coordinating with patient and the doctors
• Managing calls and customer queries
• Identify and assess customers' needs to achieve 10/10 satisfaction rate.
• Error free billing (OP & IP) to be maintained.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.
• Follow communication procedures, SOP's guidelines and policies
• Take the extra mile to engage customers
• Ability to multi-task, prioritize, and manage time effectively
• To carry out any other task assigned by higher authority.
• Sending daily/weekly/monthly reports as specified by department head.
Should be able to join immediately. Please share your CV for a telephonic interview today.
Job Type: Full-time
Benefits:
• Food provided
• Provident Fund
Schedule:
• Rotational shift
Work Location: In person
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Job Detail
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Job IdJD3542746
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear