Job Description

Job Overview

We are looking for an Operations Associate who can work as a client centric strategist for providing operational support to company's partnership activities and efforts.

Responsibilities

• Ensure identification and onboarding of students from the given partner project.
• Building rapport with students; listening to and understanding their concerns related to the product, and reporting on the trends.
• Working with both internal and external stakeholders to ensure successful delivery on projects.
• Initiate and manage outbound calls to clients.
• Build and maintain strong relationships with clients.
• Address and resolve client inquiries promptly.
• Maintain accurate records in our CRM system.
• Inform clients about new products and updates.

Qualifications

Graduation/ Post Graduation

Requirements

• Should be available in the office (Mandatory requirement).
• Excellent command in writing, reading and spoken English
• Minimum 1 year experience
• Excellent active listening and communication skills.
• Basic computer knowledge. Experience with excel/google sheets is a plus.
• Strong analytical and organisational skills. Ability to work independently in a fast paced environment.

Job Type: Full-time

Pay: ?25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Can you join immediately?

Experience:

• total work: 1 year (Preferred)

Location:

• Gurgaon, Haryana (Preferred)

Work Location: In person