Responsible for handling escalated incidents and High Availability environment incident Management on UNIX Platform [Solaris].
Problem Management on UNIX Solaris platform. Perform Root Cause Analysis using quality tools.
Work experience on High Availability (Veritas & Sun Clusters) implementation, configuration and troubleshooting
Work experience on UNIX virtualization products
Change Management: Prepare Implementation, backout and test plan for Change records. Perform risk and impact analysis for changes.
Configuration Management: CMDB audits and regular updates of CMDB.
Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
HA engineering for architecture of HA environment with OS / patch Release management, Application load and maintain configuration of Central OS image servers.
Scripting for monitoring/ automating the Sys admin activity for change scheduled as projects on multiple servers
Analysis of availability, configuration management for reporting to customer
Disaster Recovery planning and conducting DR tests.
Responsible for Standard Operating procedures issuance to incident management team.
Prepare Service delivery reports
Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
Responsible for creating and maintaining Standard Operating procedures for incident management team.
Identify and drive continual improvement program in UNIX environment and improve the service efficiency.
Qualification
Bachelor of Engineering or 3 Years regular Diploma or graduation
Total 8-12 years\xe2\x80\x99 experience and 8+ years of relevant experience in Solaris system administration.
Experience in working with ITIL based delivery model.
Work experience as a sys admin in enterprise class environment.
Work experience on High Availability (Clusters) implementation, configuration and troubleshooting.
Work experience on UNIX virtualization products.
Experience in Shell/Perl scripting, security hardening and security tools.
Interpersonal sensitivity and customer responsiveness
Leadership skills
Strong consulting skills, flexibility and resourcefulness
Ability to communicate complex technical contents plainly and simply
Mandatory Skills
Expert Level System Administration Skills on Solaris 11 and earlier Solaris Versions
SAN/Network hardware configuration Knowledge. Monitoring tools configuration Knowledge Knowledge on backup tools, storage arrays, database [Oracle, SQL]. Project management knowledge. Excellent knowledge of the IT environment and its future trends