Job Description

Country:

India Location:

Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India### Title : Associate Manager(ITAM/ Software Asset Management)

### Location : Hyderabad/Bangalore

### Build a Career with Confidence:

### Carrier Global Corporation, global leader in intelligent climate and energy solutions committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do

### About the Role:

### Carrier is seeking an experienced and motivated individual to join the Corporate IT staff to create, implement, and support key elements of our Service Excellence strategy.

### This position will be responsible for our global IT software asset management program leveraging our ServiceNow instance and Flexera One suite. The successful candidate will be a subject matter expert in IT Software Asset Management and have deep experience using ServiceNow for executing Software Asset Management. The Global Software Asset Management Lead will be responsible for designing, maintaining and supporting software lifecycle asset management policies and procedures. The position will work closely with the Asset Management team, suppliers, customers, and other supporting team members to enable the lifecycle management of software assets, including but not limited to support and maintenance contract agreements, license procurement, and license harvesting.

### The Global Software Asset Management Lead will have a primary role in creating and improving processes in areas where existing approaches are immature or non-existent and in helping to guide Software Asset Management strategy going forward. The successful candidate will have a strong background in Asset Management principles and will bring with them a solid understanding of how SAM can contribute to the financial well-being of the global IT organization.

### Key Responsibilities

• ### Act as Subject Matter Expert in software products with complex licensing structures. Proactively communicate appropriate financial and business use cases to partner teams and report in written and oral formats on compliance, liability, and budgetary data
• ### Provide detailed reporting on current licensing risks. Measure compliance and consumption against technical policies, applicable legislation, and contractual obligations
• ### Develop and drive various software reharvesting schemes that successfully provide a measurable return on investment
• ### Develop strategy, policy, and process for an enterprise Software Audit Strategy, including internal and external license reviews, legal coordination, consumption analytics, and contract reviews
• ### Create, manage, and develop policies, governance, process, and related operational planning for handling country-wide inquiries for software products, deployment and assignment of products, license availability, and compatibility against contracts
• ### Coordinate with financial, technology, and other business teams to assure appropriate management, payment, and oversight of products
• ### Draft professional and accurate communications on software installation rules, product use requirements, request intake rules, and related policies on software
• ### Be an expert in various licensing structures and use those skills to develop optimization structures for the enterprise.
• ### Has knowledge of license agreements involving software
• ### Provides recommendations to management on process improvements and optimization opportunities
• ### Proactively develop enterprise lifecycle management of country-owned software products, transfer of products, and regulations around use of products.
• ### Coordinate with partner teams to plan for replacement or retirement of sunsetting software.
• ### Manage and drive the regular review of current and potential Terms and Conditions; extracting appropriate information on liability, usage constraints, and product controls.
• ### Provide insight on products and their use during contract negotiations and contract renewals
• ### Lead collaborative, countrywide efforts to reduce software lifecycle costs and compliance risks
• ### Develop strategy for renewals of major software license contracts, maintain records relating to the issuing of license keys, and regularly verify compliance
• ### Provide quarterly, annual, and multi-year analysis to support the software renewal process, including both usage and business analytics against contractual commitments to assure enterprise management of products, expenditures, and risk management.
• ### Analyze the financial and operational impact of IT standardization, potential EAs, product options, maintenance programs, and determine recommendations for the future
• ### Trigger regular sweeps of records to ensure installation is consistent with software entitlements. Validate, verify, and report on records continuously.
• ### Assure that ITAM data, historical records, and purchase documents are organized and readily available to satisfy auditing and compliance
• ### Can marshal resources (people, funding, material, support) to get things done

### Requirement:

• ### Bachelor's Degree in Business Administration or Information Technology
• ### 5+ years of Software Asset Management experience
• ### CSAM, CITAM certification a plus
• ### Experience with ServiceNow and Flexera
• ### Experience with top publishers such as Microsoft, Adobe, Autodesk, Oracle, and IBM
• ### Experience with software compliance and audits

### Education / Certification :

### Any Bachelor Degree or Equivalent. CSAM, CITAM certification a plus

### Benefits :

• ### We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
• ### Have peace of mind and body with our health insurance
• ### Make yourself a priority with flexible schedules and leave Policy.
• ### Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.

### Our commitment to you :

### Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is •The Carrier Way •.

### Join us and make a difference.

### Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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