Associate Manager Infrastructure Services
Year Bangalore, Karnataka, India
Job Description
::
- Microsoft Windows server, Server core, Windows Cluster, other features/Roles issues, 2008, 2012, 2016 and 2019.
- Advanced troubleshooting skills with Microsoft debugging tools for Microsoft Windows Hyper-V server,2008, 2012, 2016 and 2019
- Microsoft Active Directory, AD tools, ADFS (e.g.:- DCdiag, replmon, etc), Azure AD.
- Advanced troubleshooting skills with Microsoft debugging tools for Microsoft AD issues, 2008, 2012, 2016 and 2019.
- Adequate knowledge on handling Azure IAAS, PAAS & SAAS services.
- Microsoft Storage Spaces Direct (S2D).
- Adequate knowledge on storage technologies \xe2\x80\x93 both DAS and SAN.
- Extensive knowledge on High Availability and Load balancing technologies.
- Adequate knowledge on designing and developing disaster recovery solutions.
- Extensive knowledge on secure communication and SSL certificates.
- Current Microsoft Expert Certification (Preferred).
- Ensure DXC accounts are supported 24x7 with minimum disruption to their business operations on P1 issues and 24x5 on all other issues.
- Diagnose and troubleshoot Microsoft related product queries or problem as quickly as possible.
- Meet SLA\xe2\x80\x99s and follow document processes required by EMSC.
- Manage and coordinate timely communications with client and Microsoft.
- Track and log time on all cases.
- Maintain a successful resolution rate of 85% of cases without involving Microsoft vendor.
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3352270
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBangalore, Karnataka, India
-
EducationNot mentioned
-
ExperienceYear