Job Description

:OverviewProvide General Sales Support to Customer Facing KAM team from JBP tracking, new line forms, field team support, customer queries, sample requests, Customer event logistics & data management services
ResponsibilitiesFunctional Responsibilities

• Manage processing, validation and tracking of claims, working through disputes with National Business Managers and Accounts Receivable
• Customer JBP tracking
• First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution
• Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements
• Provide Field Sales Support (field comms, performance tracking & sales tools)
• Intenal Customer admin support i.e. maintaining store files, contact lists etc
• Support with customer event management (operational set up & logistics)
• Support on Equipment Ordering and Sales Training & Capability Support (training materials, logistics & feedback)
• Data management services i.e. customer masterfile, sales organisation, contract management & DX knowledge management of DX Hub
• Amazon Back office support covering Order management, invoicing & catalogue management

People Responsibilities

• Develop winning relationships with Cluster Functional Leadership team and other key stake holders within the Cluster business, ensuring highest levels of agility and support are provided
• Support the Cluster Sales Lead with all initiatives to improve GBS service offerings

Qualifications

• Degree qualified in Business / Commerce (MBA Preferred)
• Builds robust and successful working relationships
• Strong written and verbal communication skills
• Excellent organisation and prioritisation skills
• Proactive, responsive and results driven
• Highly proficient in Microsoft Office programs

Fluent English with excellent interpersonal skills

PepsiCo