Job Description

DESCRIPTIONWe are looking for a dynamic, organized self-starter to join our HRS team located in Hyderabad. The Associate will work closely with the HR teams in the APAC region to provide a variety of HR services to Asia Pacific employees.
We have an immediate need for dedicated professional to join our team.
Responsibilities:
\xc2\xb7 Responding to inquiries accurately and timely regarding policies and programs including benefits, attendance, job transfer, payroll deductions, etc.
\xc2\xb7 Respond to document requests including termination agreements, employment verification/visa letters, and reporting requests from HR and Finance.
\xc2\xb7 Ensure the Service level are achieved at all times
\xc2\xb7 Innovative with a commitment to change and process improvement applying KAIZEN and LEAN methodologies
\xc2\xb7 Integrity and discretion in dealing with sensitive information and ensure data privacy at all times
\xc2\xb7 Track, measure and report Service Level Commitment-SLC metrics at different intervals to ascertain the process performance health and identify improvement areas
\xc2\xb7 Build process maturity and provide value add to the customers through productivity and cost gains
\xc2\xb7 Proficient with MS Excel, Word and Visio \xc2\xb7 Application of Phone and email etiquette in customer interactions \xc2\xb7 Knows when to escalate -Ability to be receptive to the peer/general feedback -Experience in PeopleSoft and data management.
Basic qualifications
A Bachelor\'s degree in Human Resources \xc2\xb7 2-3 years of overall experience with minimum 2 years of relevant experience. Excellent communication skills, Proficient with MS Excel, Word and Visio \xc2\xb7 Application of Phone and email etiquette in customer interactions \xc2\xb7 Strong decision making and problem-solving skills \xc2\xb7 Ability to multi-task in fast-paced dynamic environment \xc2\xb7 Agility to change in a fast-growing environment. Knows when to escalate -Ability to be receptive to the peer/general feedback -Experience in PeopleSoft and data management.
The employee will be required to do morning, evening and night shifts mandatory.We are open to hiring candidates to work out of one of the following locations:Virtual Location - TSBASIC QUALIFICATIONS- Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
- Bachelor\'s degree is minimumPREFERRED QUALIFICATIONS- Experience in administrative tasks such as data entry, managing data driven report processes or processes

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