Job Description

Job Overview:

A premier afterschool chess academy located in Bangalore, is seeking an

enthusiastic and dedicated Onboarding Associate to join our vibrant team. This role is

pivotal in creating a seamless and welcoming experience for the parents of prospective

students. As an Onboarding Associate, you will be the first point of contact, offering a

friendly and informative interface between the academy and the families interested in

our chess programs.

Key Responsibilities:

? Parent Interaction: Engage with parents of potential students to provide detailed

information about our chess programs. Build and maintain strong, long-lasting

relationships.

? CRM Management: Efficiently manage customer relationship management

(CRM) tools to track interactions and ensure smooth communication channels.

? Scheduling Demos: Coordinate and schedule demo classes for interested

families, ensuring a hassle-free experience for both parents and instructors.

? First Payment Collection: Handle the initial payment process with parents,

providing clear information on fees and payment options.

? Communication and Follow-Up: Maintain consistent and effective

communication with parents throughout the onboarding process, addressing any

queries or concerns.

Qualifications:

? Strong interpersonal and communication skills.

? Familiarity with CRM software and scheduling tools.

? Ability to work independently and as part of a team.

? Excellent organizational and time-management skills.

? Passion for education and a positive attitude towards learning.

Work Environment:

? Flexible and fun work atmosphere.

? Opportunity for professional growth and development.

? Attractive perks and benefits.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Work Location: In person

Application Deadline: 16/11/2024