Overview: Position Summary: An infrastructure engineer is an individual who designs, builds, coordinates, and maintains the IT environment companies need to run internal operations, collect data, develop and launch digital products and achieve other business objectives. The Infrastructure Engineer will join the customer support team to provide infrastructure support for state-of-the-art healthcare applications. About The Role: As an Infrastructure Engineer, you will
Perform daily infrastructure checks and resolve day-to-day operational issues.
Ensure good coordination of IT changes without impacting business processes
Provide OS support (Linux and Windows) on VMware and Azure infrastructure
Provide support within the various Paas/Iaas components of the cloud frameworks, including OS, network, access, security and storage
Managing patching and package management, users and permissions. Disks, LVM and filesystems, OS-level networking
Perform application and BAU infrastructure changes
Deliver local infrastructure projects: builds, installations and configuration to best practice
Troubleshoot system and applications issues
Maintain documents, procedures and technical guides
Participate in Change, Incident and Problem management
Managing incidents and problems on a daily basis to minimize downtime on customer activities
Work with technical and business units across the organization as part of incident and change management
Ensure regular / recurring tasks and activities are managed efficiently and within defined time constraints
Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures
What You Bring:
Bachelors degree in computer science, Electronics, or another relevant field
2-4 years of experience working as system administrator or infrastructure engineer
Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences.
Comfortable working in a fast-paced, changing environment.
Basic or intermediate knowledge and system administration skills on Windows and/or Linux
Basic or intermediate understanding of network technologies and protocols
Ability to quickly ramp up on new cloud technologies and translate traditional and other cloud-related experience
Job requires flexibility to provide 24x7 on call client support on rotational basis
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