Job Description

Basic Information

Country:
India
State:
Maharashtra
City:
Pune
Date Published:
12-Oct-2023
Job ID:
40624
Travel:
up to 10%

Description and Requirements

#LI-AB2
"At BMC trust is not just a word - it\'s a way of life!"




We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!




We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!


The IZOT product line includes BMC\xe2\x80\x99s Intelligent Z Optimization & Transformation products, which help the world\xe2\x80\x99s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications\xe2\x80\x99 security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis.


The Information Developer is a writing member of the IDD team with responsibility for authoring and updating content for enterprise software products and solutions. Though the Information Developer will receive guidance from more senior team members to work efficiently and effectively with IDD standards and processes, the expectation is that the Information Developer will be a contributing member of the team quickly.


Responsibilities Include:

• Contribute to the development of high-quality technical documentation by working with writers and engineers to design, scope, develop, edit, and publish technical content as directed by documentation project leaders.
• Under direction from IDD management and lead information developers, take ownership of the documentation for a product or product area.
• Report accurate and timely status for all assignments. Escalate issues to management.
• Work with reviewers and editors to ensure that content is technically accurate, appropriate for the intended audience, and consistent with BMC product documentation standards.
• Deliver documentation on time and with the highest quality possible.
• Help other writers to meet deadlines, as required.
• Collaborate with senior writers and editors in all locations to ensure adherence to the prescribed style guide for the seamless flow of information to our customers.
• Assist with monitoring the problem-tracking database to identify documentation problems. Ensure that documentation defects are corrected.
• Improve products by reporting defects, and by participating in activities such as IDD workshops and usability sessions.
• Initiate and recommend creative ways to improve technical information deliverables and processes.
• Make recommendations to improve the content model, style, and structural elements of BMC documentation.
• Learn, follow, and contribute to department and project standards, processes, and procedures.

Position Requirements

• 3+ years of experience in writing technical documentation for enterprise software audiences
• Hands-on experience with accepted team collaboration, authoring and publishing tools
• Demonstrate communication and interpersonal skills with ability to work with global and culturally diverse departments and groups
• Ability to quickly learn new technologies and software applications
• Ability to handle multiple projects

Our commitment to you!
BMC\xe2\x80\x99s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won\xe2\x80\x99t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You\xe2\x80\x99re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.