Job Description

:Job Title: Associate III - Product Design (User Research)Overview:The Associate III - Product Design is responsible for designing and developing human-centered digital products with a focus on ease of use and best-in-class interaction and visual design. The role involves collaboration with business, technology, and product teams to translate product vision into actionable design propositions.Responsibilities:- Contribute to the development of deliverables such as customer journeys, empathy maps, and opportunity maps.- Establish the look and feel for various interfaces, including websites, mobile devices, apps, kiosks, games, and wearables.- Create screen layouts that align with brand guidelines and reinforce the brands style and voice.- Design user-centered interaction models, wireframes, low-fidelity and high-fidelity mock-ups, and interactive prototypes, including MVP beta and production-ready applications.- Develop user interface elements and UX specifications, following Design Language Systems and brand guidelines.- Collaborate with multidisciplinary teams, including product engineers, product managers, business stakeholders, and other designers.Requirements:- Bachelors Degree or Diploma in Interaction Design, Human-Computer Interaction, Product Design, Visual Communication, New Media Design, Universal Design, or a related field.- 4+ years of experience in a digital design-related discipline.- Knowledge and experience in user research methodologies such as stakeholder interviews, contextual inquiry, co-creation workshops, customer journey mapping, service blueprints, and design sprints.- Experience in user validation and evaluation techniques including heuristic evaluation, usability/accessibility testing, and eye tracking.- Experience facilitating Design Thinking workshops is a plus.- Hands-on experience with tools such as Miro, Mural, Figma (proficient), Adobe XD, Illustrator, Photoshop, and InDesign.- Experience in envisioning and designing for products/platforms and managing multiple complex design problems simultaneously.- Understanding of web design and front-end development challenges, including usability, responsive design, and cross-platform compatibility.- A strong design portfolio showcasing user research work is required.Skills:User Research,Customer Journey Mapping,Ux Design,User InterfaceAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the worlds best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact touching billions of lives in the process.

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