Job Description

About HBC HBC is a holding company of investments and businesses at the intersection of technology, retail operations and real estate. It is the majority owner of iconic ecommerce companies: Saks, a leading online destination for luxury fashion; The Bay, a Canadian ecommerce marketplace; and Saks OFF 5TH, a premier luxury off-price ecommerce company offering top brands at the best prices. These businesses were established as separate operating companies in 2021. HBC also wholly owns Hudson\'s Bay, the operating company for Hudson\'s Bay\'s brick-and-mortar stores, as well as SFA, the entity that operates Saks Fifth Avenue\'s physical locations, and O5, the operating company for Saks OFF 5TH stores. With assets spanning top markets and prime locations across North America, HBC owns or controls-either entirely or with joint venture partners-approximately 40 million square feet of gross leasable area. HBC Properties and Investments, the company\'s real estate and investments portfolio business, manages these assets along with additional real estate offerings, including Streetworks Development, its property development division. Founded in 1670, HBC is North America\'s longest continually operating company and is headquartered in New York and Toronto. For more information visit: www.hbc.com. Job Summary To provide support to stores on security issues in accordance with prescribed policies and procedures. Reporting serious incidents to the store leadership & Retail security team. Liaising with Law Enforcement as and when we require support I am responsible for; Following our business code and always acting with integrity and due diligence Understands business needs and Organization process Efficiency to communicate with emergency services of North America & Canada at all times Accurately report incidents according to the relevant crime types with Empathy towards colleagues. Confident individual by being able to make quick decisions at the right time without impacting the business. Ability to manage and drive the shift performance along with individual responsibilities Being knowledgeable and approached by team members for support during shifts Strong email writing skills, quickly respond to the group leadership Capability to prepare reporting mechanism and explore options to simplify operations Monitoring live store cameras and provide advisory actions Uses process expertise to solve complex issues by working with the relevant teams/colleagues/vendors etc. Key People and teams I work within business Store and Retail colleagues External Vendors, facilitators (Avigilon, TYCO) Retail Security team and other business support teams Internal support teams like IT, Helpdesk etc. Law enforcement agencies & Emergency services (PD, Fire rescue) Job Summary To provide support to stores on security issues in accordance with prescribed policies and procedures. Reporting serious incidents to the store leadership & Retail security team. Liaising with Law Enforcement as and when we require support I am responsible for Following our business code and always acting with integrity and due diligence Understands business needs and Organization process Efficiency to communicate with emergency services of North America & Canada at all times Accurately report incidents according to the relevant crime types with Empathy towards colleagues. Confident individual by being able to make quick decisions at the right time without impacting the business. Ability to manage and drive the shift performance along with individual responsibilities Being knowledgeable and approached by team members for support during shifts Strong email writing skills, quickly respond to the group leadership Capability to prepare reporting mechanism and explore options to simplify operations Monitoring live store cameras and provide advisory actions Uses process expertise to solve complex issues by working with the relevant teams/colleagues/vendors etc. Key People and teams I work within business Store and Retail colleagues External Vendors, facilitators (Avigilon, TYCO) Retail Security team and other business support teams Internal support teams like IT, Helpdesk etc. Law enforcement agencies & Emergency services (PD, Fire rescue) Skills Basic knowledge of MS office (Excel, PPT, Gmail etc.) Excellent written and verbal communication Diverse and ability to multi-task Possess analytical skills to plan the shift and mitigate from any undue vulnerability for operations Strong decision making skill Strong knowledge on security systems (Avigilon, Tyco, Access systems etc.) What You Will Need Graduation in any stream Skills Basic knowledge of MS office (Excel, PPT, Gmail etc.) Excellent written and verbal communication Diverse and ability to multi-task Possess analytical skills to plan the shift and mitigate from any undue vulnerability for operations Strong decision making skill Strong knowledge on security systems (Avigilon, Tyco, Access systems etc.) Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment

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