Job Description

:OverviewUnder direct supervision, this role will provide general administrative support to a department or group of professionals ensuring deadlines are met in line with wider departmental service levels.Key Accountabilities and Main Responsibilities

• Accurately process, record and/or review of information
• Adhere to procedural, regulatory & industry requirements
• Manage phone calls and responding to correspondence to process and deadline
• Maintain relevant systems/data bases
• Help with preparation of correspondence, presentations, reporting and other general administration duties
• Escalate queries, complaints, risks and issues promptly
• Identify opportunities for process improvements that positively impact efficiencies and customer experience
• Booking and coordination of meetings/travel when required Manage stationary, office environment where necessary
• Support and assist other team members as and when required
• Take meeting minutes
• Ensure knowledge is up to date by completing mandatory training / regular reading within the prescribed timeframe
• Ensure that your individual targets and objectives are achieved

Experience & Personal Attributes

• Degree Level depending on the area of Business.
• Working knowledge of Microsoft Office programs (Outlook, Word, Excel, PP)
• Fundamental communication skills - both written and oral
• Excellent attention to detail - right first time
• Good time management skills and the ability to work with support / guidance
• Demonstrates awareness of good customer service
• Ability to work as a team and under supervision
• Takes ownership of role and responsibilities
• Demonstrates willingness for self-improvement and professional development
• Ability to work to tight deadlines and follow process where necessary
• Ability to maintain a high degree of accuracy and attention to detail
• Numerate and literate

About Us:MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.About the Team:Our hub in Mumbai and Pune has people working from state-of-the-art premises and plays a strategic role by providing operations processing and technology services and support, for MUFG Pension & Market Services businesses across the globe. We are rapidly growing our Mumbai team to build greater capability within the organisation, and provide specialised local services supported by the strength and scale of MUFG Pension & Market Services\' global operations and knowledge base.MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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