As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer. At SCIEX, youxe2x80x99ll find a rewarding role that amplifies your impact on the world and helps you realize lifexe2x80x99s potential.
SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, wexe2x80x99re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.Associate Field Service Engineer should conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.Associate Field Service Engineer is responsible to maintain and install SCIEX products at both internal and external customer sites, including strategic accounts. Conducts maintenance service and/or installation of Capillary Electrophoresis ,LC and Mass Spectrometer Instruments at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Responds to customer support calls within an assigned territory.Core Responsibilities
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