Job Description

Associate Field Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Associate Field Service Engineer and will be part of Process Automation Business Area for Energy Industries Division based in Bangalore and deployed at Renusagar (UP) Customer Place. In this role you will be reporting to Service Manager. You will be primarily responsible for service delivery at customer location for field service / commissioning in power or process industrial plants.

Your responsibilities

• Performing onsite service of low to medium complex on 800xA automation system (DCS), that covers day to day maintenance, preventive and breakdown maintenance. Ensuring the automation system is functional and performing at optimum level
• Using system diagnostic and monitoring facilities for quick fault finding and problem resolution. Identifying and implementing additional diagnostic facility in the system as required. Identifying and implementing actions that increases system reliability and availability
• Ensuring customer satisfaction by executing service work according to customer order and expectation. Creating and maintaining a good relationship with customers and understanding their needs
• Identifying new sales opportunities, supporting customer in defining requirements for system upkeep, including spare parts, software, upgrades and optimization. Keeping updated on developments in technology and product and ensures high level of awareness on ABB solutions portfolio
• Preparing and maintaining maintenance check list and activity list. Preparing documents and procedures for system maintenance, standard operating procedures, backup and recovery procedures
• Identifying potential system failures through system tools and diagnostic information and takes corrective actions. Troubleshooting hardware and software problems with the help of his own experience, system documentation and through collaboration with other colleagues. Documenting learnings and best practices
• Proactively identifying suggestions for product, quality and customer service improvement and discusses them with management for changes

Your background

• Diploma or Bachelors degree in Electrical / Electronics / Instrumentation engineering from a reputed university
• Minimum 4 to 7 years of experience in Industrial automation, process control & instrumentation areas
• Experience in field service / commissioning in power or process industrial plants is preferred
• Programming, testing and commissioning experience in ABB System 800xA DCS for at least 2 years is mandatory.
• Experience in other ABB DCS will be an added advantage

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite

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