Job Description

Associate Field Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Associate Field Service Engineer and will be part of Process Automation Business Area for Energy Industries Division based in Bangalore and deployed at Jamnagar/Vadodara at Customer Place. In this role you will be reporting to Service Manager. You will be primarily responsible for service delivery at customer location for field service / commissioning in power or process industrial plants.

Your responsibilities

• Performing medium to high complex service tasks like installation, commissioning, maintenance and software updates and modifications on ABB automation (DCS/ PLC) and associated equipment used for process control & monitoring
• Involving in development, programming, testing and validation of process control logics and application. Involved in performing preventive, predictive and breakdown maintenance, troubleshooting and problem resolution on ABB automation systems
• Involving in delivering software and cyber security solutions on automation system. Involving in system auditing, reporting and corrective actions related to system up-keep and cyber security. Shall also impart project specific training to customers
• Ensuring customer satisfaction by executing service work according to customer order and expectation. Developing and maintaining a good relationship with customers and understands their needs
• Identifying new sales opportunities, supports customer in defining requirements for system upkeep, including spare parts, software, upgrades and optimization. Keeping updated on developments in technology and product and ensures high level of awareness on ABB solutions portfolio
• Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities. Preparing standard lists for ease of work
• Preparing and maintaining of maintenance check list and activity list. Preparing documents and procedures for system maintenance, standard operating procedures, backup and recovery procedures
• Proactively identifying suggestions for product, quality and customer service improvement and implements them in consultation with all stakeholders

Your background

• Diploma or Bachelors degree in Electrical / Electronics / Instrumentation engineering from a reputed university
• Minimum 4 to 7 years of experience in Industrial automation, control & instrumentation areas
• Experience in any of ABB automation platforms of symphony plus or 800xA and either of Advant or MOD DCS is preferred
• Experience in field service / commissioning in power or process industrial plants is must
• Programming, testing and commissioning experience in DCS or PLC systems
• Should be willing to travel to customer places

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite

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