Job Description

Asteria Aerospace Ltd is a full-stack drone technology company providing actionable intelligence from aerial data. We develop deeply customized drone solutions for government and enterprise customers using our in-house hardware design, software development, and manufacturing capabilities. We have been a trusted partner to provide long-term and quality-focused drone products & services to the defense & homeland security, agriculture, oil & gas, energy & utilities, telecommunications, mining, and construction sectors. Our drone solutions protect borders and facilities, improve farm yields, inspect critical assets, and monitor construction sites using the power of aerial intelligence. Asteria Aerospace is a subsidiary of Jio Platforms Ltd, which is a majority-owned subsidiary of Reliance Industries Ltd.

If drones excite and inspire you, we would love to have you as a part of our growing team of change-makers. Don't simply watch the latest tech unfold, be a part of creating the future with us!

Our Values

1. Take Charge

2. Build Trust

3. Thrive Together

4. Pursue Excellence

Designation: Associate Engineer II - Technology Support

Roles & Responsibilities:

• Assist in the installation, configuration, and maintenance of operating systems, software applications, and system management tools.
• Provide technical support for both hardware and software issues.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Monitor system performance to ensure smooth operation and reliability.
• Perform regular system monitoring and maintenance, including backups and disaster recovery operations.
• Assist in implementing and maintaining security measures to protect data, software, and hardware.
• Support security audits and compliance activities.
• Maintain accurate and detailed records of IT systems, configurations, and user support activities.
• Prepare and update documentation for system configurations, processes, and procedures.
• Work closely with the IT team and other departments to provide technical support and ensure alignment with organizational goals.
• Participate in team meetings and contribute to the continuous improvement of IT services.

Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field.
• 0-2 years of experience in IT support, system administration, or a related field.
• Basic understanding of operating systems (Windows, Linux, Mac), networking, and system security.
• Familiarity with system management tools and processes.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.