Job Description

It's never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction.But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.We have an exciting opportunity for you to join our team as Associate Director - P2P Service Delivery. Reporting to the Director/ Senior Director , this full-time and permanent position is based in Vistra International Expansion (India) Private Limited, Mumbai/ Indore, India and offers regional coverage, allowing you to make a significant impact to our GSC operations department and its\' growth.Key responsibilities:

• To provide finance, accounting and controllership services for Vistra clients and geographies across the globe
• Lead end-to-end process transformation initiatives, identifying operational gaps and implementing optimized to be processes to drive efficiency.
• ERP system migrations and implementations, ensuring seamless integration and alignment with business objectives.
• Develop and execute migration plans for processes transitioning to India, including creating SOPs and process maps to ensure smooth onboarding.
• Collaborate with cross-functional teams to deliver system upgrades and automation initiatives, enhancing overall productivity and service delivery.
• Implement and monitor a strong governance and delivery model, including ERP system.
• Ensure all end to end accounts payable activities comply with regulations and company policies
• Strategy building to lead towards organisational goals and objectives.
• To manage end to end accounts payable operations as per pre-determined KPI's and SLA. Processes may include, but not limited to -

• Invoice validation with supporting documents / information
• Raising timely queries to the vendors after validation check
• Following up with vendors and resolving invoice related queries
• Processing invoice in the ERP and ensuring payment of the same
• Review of GL to ensure correct booking of invoices
• Migrate processes from other locations into the GSC India
• Identify the operations gaps, propose to be process to the reporting manager with pros and cons evaluation, and implementing the required process within the agreed timelines
• Prepare SOPs and process maps for the new migrations
• Implement, follow & monitor a strong governance & delivery model
• Guide, motivate the teams for higher productivity, limited attrition, inculcating and implementing automation initiatives
• Build the strong team of highly motivated professionals and develop succession plans for team members
• Work with the training department to ensure that development areas are covered
• Reinforce new learning within the team.
• Timely manage escalation of issues flag by the team

Key requirements

• MBA/CA Inter/MCom with 10+ years of experience, including proven expertise in process transformation and system migration, particularly in ERP environments.
• Proven experience in leading process transformation and ERP system implementation.
• Strong analytical and problem-solving skills, with a focus on driving automation and operational efficiency.
• Demonstrated ability to manage large-scale process improvements, from gap analysis to implementation.
• Fluency in written and spoken English
• Good Presentation skills & Customer Focus
• Microsoft office, specifically Word, Power point and advance Excel
• Self-driven and highly motivated individual, able to work independently
• Solution oriented with strong analytical skills
• Ability to meet deadlines and work under pressure
• Experience in SSC / BPO will be added advantage
• Experience of handling medium to large team size

Company Benefits:At our Vistra India office, we believe in putting our employees\' well-being first! We offer a hybrid working arrangement.
Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!Location:IN

Vistra