Job Description

Job Summary

Analyse and solve business problems using Data, analytics and Modelling. Communicate results and formulate strategies for implementations.

Responsibilities

Strategy

• The primary focus of the role is to develop data products that are fit for purpose by leveraging advanced data & analytical tools and technology with in CPBB. The individual will be responsible for end-to-end analytics solution development, deployment, performance assessment and to produce high-quality data science conclusions, backed up by results for Affluent Segment. Provides thought leadership and acts as a subject matter expert to design and recommend appropriate analytical solution in addressing key issues within the Affluent Segment. Takes end-to-end responsibility for translating business question into data science requirements and actions.

Business

• Analyse and agree on the Solution Design for Analytics projects
• On the agreed methodology develop and deliver the solutions
• Partner creating implementation plan with Project owner including solution benefit
• Support on the deployment of the initiatives
• Consolidate or Track solution performance for periodic performance assessment
• Client Lifecycle Management (Acquire, Activation, Cross Sell/Up Sell, Retention & Win-back)
• Client profile and segmentation analysis
• Enable scientific \xe2\x80\x9ctest and learn\xe2\x80\x9d for direct to client campaigns
• Leads and trigger development from both segmentation and propensity models
• Pricing analytics and optimization
• Channel optimization
• Client wallet utilization prediction both off-us and on-us
• Client and product profitability prediction

Processes

• Continuously improve the operational efficiency and effectiveness of processes
• Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations

People & Talent

• Champion and act as role model of the group\xe2\x80\x99s values
• Driving an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner
• Mentor, guide and manage performance the team members on their work for better quality and accuracy
• Establish the working module with agile teams to collaborate and deliver on the solution
• Drive training sessions for knowledge management

Risk Management

• Interpret the Group\xe2\x80\x99s financial information, identify key issues based on this information and put in place appropriate controls and measures
• Ensure data security and data sharing in secured way through SharePoint in password protected files

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [CPBB] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group/Region Analytics teams
• Group / Region/Country Product & Segment Teams
• Group / Region / Country Channels/distribution
• Group / Region / Country Risk Analytics Teams
• Group / Regional / Country Business Teams
• Support functions including Finance, Technology, Analytics Operation

Qualifications

• Education - Post Graduate (Statistics, Mathematics, Computer Science, Econometrics or Economics)
• At least 6 years of relevant experience in Banking / Financial Services Industry
• In depth business understanding for client, segment, product and channels

Role Specific Technical Competencies

• Analytics experience
• Python
• SAS, R, SQL
• Predictive Modelling and Machine Learning
• P&L forecasting & understanding data structure
• Office tools (Excel/ PowerPoint)
• Project Management Skills
• People Management Skills

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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