Job Description

:You Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way togetherWe are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world.Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.The role is an integral part of EDDS and supports a centralized team that manage data schemas (producers and consumers), data pipelines (CRUD), data stewardship for digital data and content table in federated data platforms and manage compliance across the digital ecosystem.We are seeking an experienced data science professional and problem-solver to serve as Assoc- Digital Product Ops. Digital Product Management will execute critical initiatives across the Digital Data ecosystem. Specifically, this role will focus on the efficient delivery of key regulatory and growth-related initiatives across the Digital Data platform, including partnering with lines of business, product teams, and second line partners. Through the coordinated delivery of end-to-end solutions and process enhancements, this role will execute critical near-term goals, while designing a new way of working with the modern Digital Tracking Platform for internal and external partners alike.Roles & Responsibilities:

• Assist in the implementation and configuration of Adobe Analytics on websites and applications.
• Ensure accurate data collection by setting up and maintaining tracking codes and tags.
• Generate and maintain reports using Adobe Analytics to provide insights into user behavior, website performance, and marketing effectiveness.
• Analyze data to identify trends, patterns, and anomalies, providing actionable recommendations based on findings.
• Partner with the data scientist, marketing, and business team to define the KPIs, deliver the robust tagging solution using Adobe and data layers, and test and validate the end-to-end implementation.
• Collaborates with legal and privacy teams to remain up to date on international privacy regulations and laws and apply them to the roadmap to adherence to the legal requirements.
• Must be hands-on and work as part of technical analytics team for data framework implementations using Adobe Analytics, Adobe Launch, Mobile SDKs, Adobe Experience Platform, Adobe APIs, Clickstream, and corresponding features.
• Work closely with cross-functional teams, including marketing, IT, and product development, to understand their analytics needs and provide data-driven solutions.
• Assist in the development and maintenance of documentation for analytics implementations and processes.
• Provide training and support to internal teams on how to use Adobe Analytics tools and interpret data. Troubleshoot and resolve any issues related to data collection and reporting.

Qualification & Experience:We are looking for a creative problem solver with exceptional analytical and organizational skills and a proven track record of driving strategies to improve user engagement and product performance. To be successful in this role, you will need a strong background in product management, data and analytics, and a passion for data-driven decision making.

• You should be able to work in a fast-paced environment, think critically about complex problems, and be comfortable working across teams.
• Your ability to develop relationships and communicate effectively will be essential as you collaborate with stakeholders across the organization, from product to engineering to marketing. If you possess these qualifications and are eager for an exciting opportunity to join a dynamic and innovative team, we want to hear from you!
• Bachelors degree in computer science, statistics, mathematics, or a related filed.
• At least 2 years of relevant experience in a product management, product development, data product, analytics including consumer data, digital data, marketing technology, or ad tech.
• Tag Management System, Adobe Analytics, Adobe Launch, Adobe Experience Platform, AB Testing experience preferred.
• Attention to detail and a commitment to data accuracy.
• Familiarity with data tagging, collection, processing, publishing, storage, and the lifecycle management.
• Familiarity with GDPR, California Act, and international privacy laws.
• Understanding of web technologies (cookies, local storage, iFrames, browser security features) and the nuances of privacy implementation across browsers and mobile applications.
• Experience with agile product development methodologies and tools (JIRA, Rally, Mural, etc.)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express