Job Description

Voyager (94001), India, Bangalore, Karnataka Associate, Design At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since. Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart \xe2\x80\x93 a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple \xe2\x80\x93 bring ingenuity, simplicity and humanity to an industry ripe for change. At DataLabs, Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale. DataLabs is looking for an Associate Designer to spearhead our foray into autonomous and intelligent data products that solve the full gamut of business and analytical needs. This role involves working with heads of lines of businesses in our Financial Services division to understand contemporary business needs, lead analytical teams to make impactful and actionable offers, and work with Engineering groups to lead tech delivery of large product builds. At DataLabs, you will work in a fast paced and intellectually rigorous environment. You will apply strategic analytical and product leadership skills to major business challenges. You will have the opportunity to learn and build deep expertise in the core areas of advanced analytics, industrial-scale product design, development and deployment, data science and machine learning. And you will do it all in a collaborative environment that values problem solving, encourages creativity, promotes learning, and rewards innovation. DataLabs prides itself on its exceptionally vibrant culture. Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates. Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us. The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way. We bend backwards to take care of one another through thick and thin. Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives. As a designer, you are:

• Action Oriented. You don\xe2\x80\x99t wait for someone to tell you what to do, you are constantly pushing a vision and a point of view through your designs. You love expressing your design ideas in a variety of formats, at any stage of development, as quickly as possible.
• A Strategic Problem-Solver. You\xe2\x80\x99re comfortable in ambiguity and passionate about finding clarity. You consider multiple perspectives, objectives, and needs to arrive at the ideal solution. You\xe2\x80\x99re business savvy while keeping your users\xe2\x80\x99 needs at the forefront of your designs.
• Customer Obsessed. You are genuinely interested in designing beautiful experiences that impact people\xe2\x80\x99s lives. You make it your business to know as much as you can about the people you are designing for and make design decisions based on their needs.
• Collaborative. You\xe2\x80\x99re a proactive team player who puts the interest of the team above your own. You will collaborate with business analysts, product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts.
• A Storyteller. You\xe2\x80\x99re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders. You\xe2\x80\x99re able to present research findings and design concepts to designers and product partners.
• Detail Oriented. You\xe2\x80\x99re proud that your production files are always pixel perfect and you\xe2\x80\x99ve thought through every permutation of your designs, making the development process smooth sailing.
• A Master Craftsperson. You push tools like Figma, and Adobe Suite to their extreme. You efficiently use your skill sets to develop new designs within existing visual systems and design languages and you are at the forefront of defining new design patterns.
• A Successful Juggler. You don\xe2\x80\x99t get overwhelmed or flustered easily. You\xe2\x80\x99re able to keep track of multiple projects at once, manage your time efficiently and communicate scheduling with your manager and the broader team. You know that projects can adjust at the drop of a hat, you are adaptable and welcome change.
• A Lifelong Learner. You have a hunger to learn about design and different ways of creating great customer experiences.

What you\xe2\x80\x99ll bring:

• A portfolio which demonstrates strong understanding of User Experience Design including (but not limited to): user flows, information architecture, journey mapping, and translating customer research, analytics, and insights into wireframes and high-fidelity designs.
• Experience practicing human-centered design and UX practices, using a range of methodologies including (but not limited to): design research, service blueprinting, collaborative work session design and facilitation, ideation, rapid prototyping, and frameworking to strategically define ideal experiences.
• Experience creating prototypes that showcase multiple design concepts quickly, with an acute understanding of what customer and business problems they solve.
• Proficiency with current design and collaboration tools (Figma, Sketch, Invision, etc) and a strong desire to always learn more about them.
• Ability to scope requests, develop and communicate a level of effort, plan work in a team environment, adjust quickly to changes or new information, and escalate when necessary.
• Experience working with established brand guidelines, style guides, and code-based design systems.
• Experience delivering responsive designs across and tailored to large monitors, tablets, phones and other device types.
• Constantly bring a diverse group of stakeholders along the design journey. In this role, you\xe2\x80\x99ll use visual and verbal storytelling to share your discoveries, gather and integrate feedback, influence, and create energy for an idea or an initiative.
• Ability to work from low fidelity to high fidelity.
• Ability to work collaboratively within cross-disciplinary teams, as well as ability to work independently.
• Understanding of an agile/scrum development process.

Basic Qualifications

• Bachelor\xe2\x80\x99s Degree
• At least 2-3 years of UX Design Experience.

Preferred Qualifications

• Master\xe2\x80\x99s degree in a design related field
• Experience with conducting user experience research
• Experience working with a code based design system (front-end development experience is a plus)
• At least 2 years of UX design experience / M.Des from premier design schools.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City\xe2\x80\x99s Fair Chance Act; Philadelphia\xe2\x80\x99s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One\'s recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).